Understanding New Home Aftercare and Housebuilder Customer Care

New Housing Development

Introduction:New home aftercare is a crucial service provided by housebuilders to ensure that new homeowners receive properties in excellent condition, free of defects. This article aims to shed light on the concept of new home aftercare and the broader notion of housebuilder customer care in the UK. This post will outline the services typically included,…

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Contractors Guide to Five-Star Customer Care

white hard hat

Whether you’re a sole multi-trader or a principal contractor, five-star customer care is essential for the success of your business. If customer satisfaction is your north star, you will always be busy and expanding, and you’ll be open to recognising and addressing anything you could improve on. If you’re a sole trader undertaking property repairs…

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